How do I verify my identity?
Click Verify my identity, fill in your personal details and address, upload a photo of your ID and submit. Review usually takes 1 to 2 business days, and you get a notification when it's done.
Example
You want to sell your Marco card to another manager. Peaxel asks you to verify your identity. You upload your passport on Tuesday, and on Thursday you get the notification: you can now list your card.
Why verify
A verified identity is required to:
- buy cards from or sell cards to other managers,
- withdraw if your country isn't supported by Stripe.
Peaxel uses checks to keep accounts secure. A verified account also activates your referral for the friend who invited you.
What you need
- A valid ID: passport, national ID card or driver's license.
- Your date of birth on your profile.
- Clear photos in PNG, JPG or HEIC.
The steps
- Personal details: first name, last name, date and place of birth, nationality.
- Address details: your current address.
- Identity document: upload the front, and the back if your document has one (optional for passports).
- Review & Submit: check everything and confirm it's accurate.
After submitting
Review usually takes 1 to 2 business days. You'll get a notification when your status changes.
If an image is refused as too large or unreadable, try a lighter JPG or PNG photo.